the matka

the matka App support

Contact
+91 7676582529

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The the matka:

Q1: How to log in after installing the the matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP received, and you'll be logged in instantly. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure a stable internet connection with a strong signal. If you still encounter issues, wait for the OTP to be sent and then contact the app's support system through live chat if it does not arrive within the given time.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If the number has changed, submit your updated KYC details through email to the customer support system to facilitate account transfer. This will help resolve the account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device, then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This will ensure you have the most recent features and functionality.

Most Asked Questions Related To Withdraw In The the matka:

Q1: What is the minimum withdrawal amount in the the matka?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawal is limited to money earned from gaming and excludes bonus amounts. You cannot withdraw bonus funds separately.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait time of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings for gaming and not withdraw them, whereas you can withdraw the money earned from playing games with the bonus. The bonus funds themselves cannot be withdrawn, but winnings from gaming with them are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.

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